Bluffo
Support
A question, a bug, a card you'd like to argue about? We're here.
Last updated : September 2, 2026
Contact us
For any question, bug or suggestion about Bluffo, write to hello@kyks.io. We usually reply within 48 working hours. Bluffo has no account: there is nothing to look up on our side, so please describe what you see on screen.
Frequently asked questions
- A card is wrong? Every card shows a number in its top-right corner. Send it to us with what looks wrong: we check it against our sources and fix it in the next update. A wrong card is our top priority.
- My purchase doesn't show up. Open Decks or Settings → Restore purchases, signed in with the same Apple or Google account you bought with. If the decks stay locked, write to us with your Apple or Google receipt.
- The app is in the wrong language. Bluffo follows your phone's language: French or English, each with its own card decks. To switch, change the device language (or the per-app language in iOS settings).
- Does it work offline? Yes, entirely. Only unlocking the decks goes through the store, which needs a connection at the moment of purchase or restore.
- Clear the names or reset everything? Settings → Clear names removes the remembered names. Uninstalling the app erases everything it stored; your purchase stays tied to your store account and can be restored.
- A refund? Refunds are handled by Apple (reportaproblem.apple.com) or by Google Play under their own terms. We have no access to your payments.